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Error 403

Last review: Jan 01, 2013
https://kb.netwrix.com/641
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When trying to browse to any portal, you get  "Error 403 – Access is denied"

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The 403 error can be caused by several reasons. The most common reasons are:

1. You are trying to access the site via HTTP when HTTPs is required.
To enable access via regular HTTP make sure that Require SSL check-box is not enabled.

  1. Launch the IIS Manager
  2. Navigate to the PM virtual directory (Default Web Site/PM by default).
  3. In the central pane double-click SSL Settings
  4. Check settings, change if necessary

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2. Default document IIS feature is not enabled.

To check this:

  1. Launch the IIS Manager
  2. Navigate to the PM virtual directory (Default Web Site/PM by default).
  3. In the central pane double-click Default Document
  4. In the right pane click Enable (if there is no Enable option there, but Disable is, it means that the feature is enabled)

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