Installation of Password Manager Web-sites in DMZ can cause several issues. This KB describes the most common issues and solutions.
NOTE. To troubleshoot a DMZ installation all 3 portals must be tested as there are several scenarios.
Issue 1: Portals never load just stay blank in loading state
Explanation: Refer to the KB1315
Explanation: Refer to the KB1314.
Explanation: Refer to the KB1308.
Issue 4: Self-Service portal works fine, while Admin and Helpdesk returns the Server.CreateObject Access error:
Explanation: Specific for non-domain front-end server. Refer to the KB1310.
Explanation: Refer to the KB1303.
Explanation: You need to use accounts that the front-end is aware of and which have appropriate rights on the front-end server. Refer to the KB1368 in case of a non-domain front-end