How to restrict access to the Help-Desk portal and the Administrative Console

Account Lockout Examiner
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Netwrix Account Lockout Examiner uses a role-based security model that allows assigning different access permissions to users with different roles. The product uses two roles:
  • Administrator: has complete access to all product features, including the configuration options in the Administrative Console.
  • Help-Desk Operator: can unlock user accounts and reset passwords, and perform account lockout examinations from the Administrative Console or the Help-Desk portal. Members of this role cannot modify the product settings.
By default, the Administrator role includes users belonging to the local Administrators group on the computer where Netwrix Account Lockout Examiner is installed; and the Help-Desk Operator role includes users belonging to Netwrix Account Help Desk group in the domain where Netwrix Account Lockout Examiner is installed.
To include/exclude users to/from these security groups, do the following:
  1. In the Netwrix Account Lockout Examiner console, navigate to File -> Settings and select the Security Roles tab.
  2. Click the Modify button next to the group that you want to edit.
  3. In the dialog that opens, click Add to add a member to the selected security role, or select a user and click Remove to exclude them.

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