The “Timeout Expired” error is returned on Netwrix Auditor Agent for SharePoint deployment

6.5 and older
Copy Article URL Copied

The “Timeout Expired” error appears during the Netwrix Auditor Agent for SharePoint installation.

The agent failed to be deployed due to one of the following reasons:

  • One or several servers are unreachable
  • The SharePoint Administration (SPAdminV4) service is not started on any of the servers
  • The servers within the farm are located in different time zones
  • Your SharePoint farm exceeds the recommended capacity limits. Refer to Microsoft article for more information. In this case the Netwrix Auditor Agent for SharePoint requires more time for deployment.

To resolve the issue, try following solutions:

  • Make sure that the servers within your SharePoint farm are available
  • Start the SharePoint Administration (SPAdminV4) service on all servers within your SharePoint farm. Perform the following steps on each computer:
    1. Navigate to Control Panel –> System and Security –> Administrative Tools –> Services.
    2. Locate the SharePoint Administration service (SPAdminV4), right-click it and select Properties.
    3. Set Startup type to “Automatic” and click Apply.
    4. Click Start.
  • Modify the time zone. All servers should be located in the same time zone. Refer to Microsoft article for more information.
  • Install the agent by executing the following command on the computer where SharePoint Central Administration is installed : msiexec /i SpaPackage_<Build_Number>.msi JOBWAITINGTIMEOUT=1200

If automatic agent deployment failed as a result of this error, try increasing the default DeployTimeout value.

  • Netwrix Auditor 6.0 and 6.5:
  1. Navigate to %ProgramData%NetwrixNetwrix Auditor for SharePointConfiguration<Managed_Object_Name>commonsettings.config
  2. Set DeployTimeout to “12000000000”  (equals 20 min).
  3. Navigate to Control Panel –> System and Security –> Administrative Tools –> Services.
  4. Locate the Netwrix Auditor Service for SharePoint (<Managed_Object_Name>) and restart it. The installation will start automatically.
  • For Netwrix Auditor 7.0 and above: contact Netwrix Technical Support.
Go Up