Error AADSTS65001: the user or administrator has not consented to use the application with ID

Last review: Feb 02, 2017
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When creating a new Monitoring Plan for Azure AD or SharePoint Online, you receive the following error message:

“AADSTS65001: The user or administrator has not consented to use the application with ID ‘***’. Send an interactive authorization request for this user and resource.”

When creating your first monitoring plan for Office 365, Netwrix automatically deploys the data collection services for all Office 365 products you are licensed for.
When trying to add another Office 365 product to a new managed object (for example, SharePoint Online to a managed object different from the one where Exchange Online is), you may get the error above.

  • Cancel Monitoring Plan creation and try adding the product to an existing Office 365 Monitoring Plan.

If this doesn’t work, or you do not have another Office 365 Monitoring Plan, please try the following:

  1. Open the Azure portal
  2. In the left-hand navigation pane, choose More Services and click App Registrations (use search to find that item quickly)
  3. Delete the existing Netwrix applications for the product(s) that return errors (Netwrix Auditor for Azure AD or Netwrix Auditor for SharePoint Online)
  4. Go back to the Netwrix Auditor Administrator Console and re-add the product to the existing Office 365 managed object
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