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Error “Failed to configure web services (Error: -2147221164).”

Last review: Jan 01, 2013
https://kb.netwrix.com/1143
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The “Failed to configure web services (Error: -2147221164). Please make sure all IIS configuration components are installed.” error appears during installation.

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The issue occurs because some of IIS feature are not enabled.
NetWrix Password Manager requires the following IIS feature to be installed: IIS 6 Management Compatibility, ASP and ASP.NET extensions, Windows Integrated Authentication

Also a Static content feature is required to display portals correctly


Make sure that all required IIS features are installed.

To enable these modules on Windows Vista or Windows 7, perform following steps

  1. Open Programs and Features (Control Panel – Programs and Features)
  2. Enable Turn Windows features on or off 
  3. Open the following node: Internet Information Services (IIS) – Web Management Tools 
  4. Enable IIS6 Managment Compatibility item.
  5. Open the following node: Internet Information Services (IIS) – Web Server (World Wide Web Services) – Security 
  6. Enable Windows Authentication item.
  7. Open the following node: Internet Information Services (IIS) – Web Server (World Wide Web Services) – Application Development Features
  8. Select ASP and ASP.NET.
  9. Open the following node: Internet Information Services (IIS) – Web Server (World Wide Web Services) – Common HTTP features.
  10. Select Static content
  11. Click OK.

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To enable these modules on Windows Server 2008, perform following steps

  1. From Server Manager, select Roles -Web Server (IIS) 
  2. In the right-hand pane scroll to Role Services and click Add Role Services.
  3. Expand Management Tools node and select IIS6 Management Compatibiity
  4. Expand Application Development node and select ASP and ASP.NET, confirm installation of all depending services
  5. Expand Security node and select Windows Authentication.
  6. Expand Common HTTP features and select Static content 
  7. Click Next and then click Install.

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After installation of all required IIS features, cancel the installation wizard, uninstall Password Manager via Programs and features and run the installer again.

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