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Logon Prompt Extension deployment problems

Last review: Jan 01, 2013
https://kb.netwrix.com/1141
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Logon Prompt Extension is not being deployed via GPO


There could be several different reason of such an issue, additionaal information is required for the investigation.


In order to further investigate the issue please allow GPO software installation logging as per Microsoft KB –http://support.microsoft.com/kb/249621:

1. On the problematic client computer launch regedit and navigate to the following key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Diagnostics 
You may have to create the Diagnostics registry subkey (in case it’s not present)

2. In Diagnostics key create new value:

Type: DWORD
Name: AppMgmtDebugLevel 
Value: 4b (HEX)

3. Reproduce the issue – try to install the Logon Prompt Extension via GPO.

4. Create new ticket on our site (http://www.netwrix.com/support_ticket.html) and send diagnostic file %SystemRoot%\Debug\UserMode\Appmgmt.log 

NOTE: We recommend that you delete the AppMgmtDebugLevel registry value to avoid performance degradation after sending log files to us

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