The following error message is returned when trying to add/update a license code via Settings –> License: “Error: the following license code is invalid“.
To solve the issue, do the following:
- Launch NetWrix Enterprise Management Console. Navigate to Start –> All Programs –>NetWrix Event Log Manager Enterprise Edition.
- In the left pane, expand the Managed Objects –><your Managed Object> nodes. Right-click the Event Log Manager node and select About.
- Click the Change License button and select Enter license information.
- Enter the company name, license count and code (it is recommended to use the copy/paste method), make sure there are no blank spaces in the fields and click OK.