Error: “The following license code is invalid”

Event Log Management
Licensing
6.5 and older
7.0-8.5
https://kb.netwrix.com/1139
Copy Article URL Copied

The following error message is returned when trying to add/update a license code via Settings –> License: “Error: the following license code is invalid“.



To solve the issue, do the following:
  1. Launch NetWrix Enterprise Management Console. Navigate to Start –> All Programs –>NetWrix Event Log Manager Enterprise Edition.
  2. In the left pane, expand the Managed Objects –><your Managed Object> nodes. Right-click the Event Log Manager node and select About.
  3. Click the Change License button and select Enter license information.
  4. Enter the company name, license count and code (it is recommended to use the copy/paste method), make sure there are no blank spaces in the fields and click OK.
Go Up