Netwrix Auditor System Health – Event ID 1023

Last review: May 05, 2015
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Netwrix Auditor System Health Log contains the following Event ID: 1023

Email delivery to recipient … failed.

  • The SMTP server is unreachable.
  • The recipient is unreachable or does not exist.
  • The SMTP settings specified in Netwrix Auditor are incorrect.

  • Make sure that the SMTP settings are correct:
    1. Netwrix Auditor, navigate to Settings > Notifications.
    2. Click Modify.
    3. Review the settings. Send test message to the sender address to check the settings.
    4. Make sure the test message is delivered. If not, update your SMTP settings.
  • Make sure that the recipients are reachable and exist.
  1. Navigate to Managed Objects > SharePoint Managed Object > SharePoint.
  2. In the right pane, click Configure Delivery next to Change Summary Delivery.
  3. Select a recipient and click Edit.
  4. Click Verify to send a test message to the specified recipient.
  5. Make sure the test message is delivered. If not, make sure such email exists on your Exchange. Check all recipients.
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